This concern highlights the importance of telehealth providers creating strong relational ties with their patients, especially when providing care remotely. The trust and understanding that grows when care is personalized is key for good outcomes, particularly in complex cases. Here, too, the value of a model that comprises both online and in-person care becomes clear.
By adhering to these best practices, healthcare providers and telehealth platforms can ensure that patients in rural communities receive the care they need to thrive.
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About the author: Dr. Kara Hartl is the founder & CEO of Troy Medical, a telemedicine company bringing medical specialists to remote and medically underserved communities.
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