All Feedback For Danan Endoscopy Systems, Co. (60 Ratings)
More weight for healthcare provider ratings
Our users asked us to change the DOTmed 5-Star Rating System and give more weight to ratings from healthcare providers because, as end-users, they are in the best position to evaluate a dealer's products and services. Therefore, if you work for a healthcare facility, your ratings now have twice the value of dealer-to-dealer ratings. Please rate every company you do business with.
General
Rating for Nancy Rodriguez,
by Jair Camargo, Trauma medical ca
February 24, 2023
Good evening, unfortunately I have to give a negative rating, the purchased equipment did not work, I made the return for an exchange or return of the money, approximately two months or more have passed and they have not sent me another equipment or refund money, they do not answer my messages, I assume that I have lost
Nancy Rodriguez responded: Our company is known for prompt, professional and timely service. We apologize for any inconvenience and ask that you contact our office direct as we were never aware of the above situation or have you noted as making any purchases with our company. Every customer is addressed on a personal basis and we hope to speak to you soon to answer any doubts or concerns.
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