“Healthcare organizations face unique and complex customer experience requirements and high patient expectations. Unification of the agent desktop not only improves workflows for agents but also helps them have more personalized and impactful conversations. Our partnership with Epic is a game-changer in enabling providers to deliver a more synchronized, efficient, and tailored patient experience,” said Patty Hayward, vice president and general manager of Healthcare and Life Sciences at Talkdesk.
Talkdesk Healthcare Experience Cloud is the industry’s first purpose-built contact center platform. It offers healthcare-specific capabilities, pre-trained AI, and out-of-the-box integrations with EHR to help healthcare providers deliver modern patient experiences.
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About Talkdesk
Talkdesk® is on a mission to rid the world of bad customer experience. With our cloud-native, generative AI-powered CX platform, purpose-built industry solutions, and extensible AI offerings, we empower enterprises in the cloud and on-premises to deliver exceptional customer experiences that make them more competitive, grow revenue, reduce costs, and provide operational efficiencies. With specialized workflows and integrations delivered out of the box for our Industry Experience Clouds, Talkdesk accelerates value for our customers faster and more simply than legacy or one-size-fits-all solutions.
Partnering with enterprises globally, we deliver continuous innovation and breakthrough results. Our commitment to reliability and security, paired with our track record of delivering on promises, sets us apart in the industry. Elevate customer experiences, streamline operations, and increase revenue with Talkdesk. Companies that love their customers use Talkdesk.
Talkdesk is a registered trademark of Talkdesk, Inc. Epic and Cheers are registered trademarks of Epic Systems Corporation. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
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