When developing these technologies, Nauts and her team consulted with child psychologists and learned the importance of using the right language when explaining the exam. For example, the scanner is referred to as a camera because that's something kids can easily understand and contrast dye is referred to as medicine.

"If you say something like contrast dye, they can get very anxious," said Nauts. "Kids can have very different conceptions about what will happen with a scanner that adults don't even think about."


She added that they may fear a monster is behind the scanner or that the bore will close in on them.

In addition to the patient experience technologies, Nicklaus will also adopt the Philips EPIQ CVx and Compact 5500CV AI-enabled ultrasound systems. These technologies automate measurements and strain quantification and have been shown to reduce quantification time by 51% and exam time for 2D imaging by 20%.

The health system will also become the first mobile adoption of the virtually helium-free Philips Ambition X MR. The system will come equipped with the SmartWorkFlow and SmartSpeed MR technologies, which automate set-up and speed up the exam by up to 65%.

“The collaboration will ensure that we continue to offer the best quality care for our patients by using leading-edge pediatric medical technology with proven effectiveness,” said Reed. “It will support our organization in driving clinical innovation over our multiyear agreement, with a focus on patient safety, quality, and outcomes.”

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